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The Giant Store network, named Best Brand by the Capital Awards for the 5th consecutive year, is revolutionizing the customer experience with the launch of connected inventory this spring. Following the success of “Click & Collect,” which allows customers to order a bike online and pick it up in-store, Giant Store goes further by offering real-time inventory visibility across its 130 stores in France.
Real-time availability
Now, on the Giant and Liv websites, each product page instantly indicates which Giant Stores have the desired bike available, in the requested size. No more uncertainties: the customer knows where to find their model immediately.
An optimized customer journey
Whether a bike is in stock at Giant France or directly in a store, the consumer can consult the list of points of sale that have the product. They then have the choice: order online or go to the store to finalize their purchase with the advice of a professional.
Simplified online purchase, free local pickup
With connected inventory, order your bike in a few clicks, choose your Giant Store for pickup, and enjoy a free bike fitting by an expert, with no delivery fees. A solution combining practicality and proximity.
A powerful network serving cyclists
Thanks to its 130 Giant Stores across France, the network connects digital and physical for a fluid and personalized shopping experience. Customers locate, reserve, and pick up their bike with ease, while benefiting from the expertise of a local professional.
Discover this innovation on:
Giant: Connected Inventory
Liv: Connected Inventory
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